We offer a very comprehensive Managed Business IT Support Services offering to all our clients. This service is provided based on the client's needs as set out in the service level agreement. We also offer remote troubleshooting after hours as a free service to all our clients.
With computers and tech equipment, something always goes wrong. You need a partner that will always be on call to deal with any problem that might arise. At Sensys, we have over the years sired an unsurpassable level of support for our clients. With our Outsourced Managed IT Support Service, we make sure we are at your premises within the hour and that a parallel system has been put in place to help you get back to what you do best while we sort out the issue at hand. That is our Managed IT Support Service for you. We believe that computer support services should not be a hassle. Smooth sailing all the way.
Our ICT & Computer Support
We have grown into different industries and we have gained knowledge on different IT systems. Therefore, we have a managed IT support solution that fits every system. Clients choose from several month to month maintenance agreement options, meaning NO LONG-TERM CONTRACTS. Just pure smooth sailing while we do our thing. We also have an On Demand ad hoc support structure (for smaller entities and individuals). Our services are top notch as we strive to make businesses better in every way possible! Our computer support is specifically designed to give you little to no downtime.
Our Outsourced Managed IT Support Service Offering
Maintain and repair existing workstations and servers
Upgrade workstations and servers purchased by Client as approved by Client
Move, setup and maintain printers purchased by Client as approved by Client
Research and recommend hardware and software to be purchased by Client
Install and configure software purchased by Client
Uninstall and remove software as directed by Client
Install and maintain Virus Protection software
Install and maintain the server backup system
Ensure that proper firewalls and routers are in place
Ensure that the server is in a secure environment
Periodically run software to check for security holes in firewall and network
Be a technical advisor between Client and Software Vendors
Install and maintain necessary network cables
Perform limited training on Client Software applications
Document and Maintain current and future network and computer environment
24/7/365 monitoring of all systems using advanced passive and active tools
and a whole lot more
Outsourcing your IT Department Explained
We essentially provide you with an entire IT department for a fraction of the cost of hiring actual IT support personnel. This improves your productivity and effectively your bottom line. Outsource your company's IT today and see the difference. Computer support and services made simpler.
Computer Support Explained
At Sensys Innovative Solutions, we saw a problem in the tech space. ICT and computer support in Sandton and other areas is provided at an ever increasing premium. We aim to make computer and technology support services affordable to everyone. Help with computer systems should not cost an arm and a leg. We are based in Sandton, Gauteng but we provide services to all areas in South Africa.
Tell us about your Managed Business IT Support needs
IT can be a pain. But it doesn't have to be!
Let us take away the hassle of everything tech so that you focus on what you do best. Give us a shout and we will be there to assist promptly with any questions on Managed Business IT Support.